DON’T LOVE YOUR ONLINE ORDER? GET IT BACK TO US WITHIN 21 DAYS FOR A FULL REFUND!

Conditions apply:

Returned items MUST be in original, unworn, unwashed condition with tags & packaging (where applicable) still intact. This includes shoe/watch boxes & swimwear hygiene seals.

You have 21 days from the purchase date to return your online order (including sale items).

Returns will be processed within two working days of receiving them.

All sunglasses, skateboards and hardware accessory purchases are non-refundable & non-exchangeable.

Morrissey’s may refuse to refund or exchange items if they do not meet the above returns criteria.

Morrissey’s only wants happy customers, so we will do our best to ensure you are happy.

*Applicable to online orders only; the in-store returns policy may vary.

WARRANTY RETURNS

Warranties are product-specific and do not apply to all items.

A dated proof of purchase must be supplied (Morrissey’s is not responsible for lost or misplaced receipts).
Morrissey’s will facilitate the return on your behalf with the supplier/brand and may be required to send the item back to the supplier for assessment.

Warranty returns may take up to 14 working days to process.
The supplier (not Morrissey’s) has the right to decide if there is a manufacturing issue or defect in accordance with their set terms and conditions. The supplier (not Morrissey’s) may repair, refund or refuse.

RETURN YOUR ORDER IN STORE

Online orders can be returned to our store.
Please have a physical or digital copy of your order confirmation email for the manager. Refunds or exchanges can be processed on the spot; however, payments made using Laybuy will need to be processed through our Online Store during weekdays only.

RETURN YOUR ORDER BY POST

Return part or all of your online order by post along with either the returns form you received with your order OR download a returns request form.

RETURN FREIGHT

Morrissey’s does not cover return freight charges; however, there are no additional charges for replacement items over $100.

Note: We will arrange for a free freight return if you have been incorrectly sent the wrong item. Please get in touch with us as soon as possible at larry@morrisseys.co.nz

HOW WILL I RECEIVE MY REFUND?

Your refund will be processed as a reversal of your original payment, depending on which method you used for your order.

Credit Card: Your refund will be processed back onto your card online or in-store. It usually takes a few days to clear, but it may take longer over the weekend and public holidays.
Gift Card: The refund will be processed back onto your gift card online or in-store. In some cases, you may receive a new gift card number.